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Cookies

What are cookies?

  • Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website.
  • Windows Explorer, which is one of the main internet browsers, will usually store these files in a folder called ‘cookies’ in ‘documents and permissions’ on computers running Microsoft Windows.
  • Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future.

By using and browsing our website, you consent to cookies being used in accordance with our policy.

you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the 'help' menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.
What types of cookies are there?
Broadly, there are 4 types of cookie:

  • Strictly necessary cookies. These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with shopping baskets or e-billing. Without use of cookies, these features of the website could not operate.
  • Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.
  • Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.
  • Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.
How we use cookies
Cookie Purpose
Google Maps. SID, SAPISID, APISID, SSID, HSID, NID, PREF, OTZ Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.
ASP.NET_SessionId This is used across the whole website if a user is logged in. This ensures that a user stays logged in if they move between pages on the website within one session.
__utma / __utmb / __utmc / __utmz Google Analytics to give us statistical data on the performance of our website. These cookies is placed by Google Analytics.
Google. SIDCC Security cookie to protect users data from unauthorised access
Google. 1P_JAR cookies are used to gather website statistics, and track conversion rates.
Managing Cookies
Amending your cookie settings is straightforward, amending your settings is different in different browsers, we’ve included instructions on amending your settings in the most popular browsers below.


Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Internet Explorer: http://support.microsoft.com/kb/196955

Safari: http://support.apple.com/kb/index?page=search&product=&q=manage%20cookies&src=support_site.kbase.search.searchresults

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647